+ 1.5M satisfied users!

Travel Protection built for short-term stays

Koala helps accommodation providers offer simple, reassuring travel protection that enhances the guest experience without adding operational complexity.

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Trusted by leading travel brands

AFerryCarTrawlerPelikanMarco VascoDirect FerriesStudent AgencyOmioTUIASLFirst ChoiceRail EuropeVoloteaAFerryCarTrawlerPelikanMarco VascoDirect FerriesStudent AgencyOmioTUIASLFirst ChoiceRail EuropeVoloteaAFerryCarTrawlerPelikanMarco VascoDirect FerriesStudent AgencyOmioTUIASLFirst ChoiceRail EuropeVoloteaAFerryCarTrawlerPelikanMarco VascoDirect FerriesStudent AgencyOmioTUIASLFirst ChoiceRail EuropeVoloteaAFerryCarTrawlerPelikanMarco VascoDirect FerriesStudent AgencyOmioTUIASLFirst ChoiceRail EuropeVoloteaAFerryCarTrawlerPelikanMarco VascoDirect FerriesStudent AgencyOmioTUIASLFirst ChoiceRail EuropeVolotea

Your reality as an accommodation provider

Your priority is the guest experience. You operate in an environment where :

01

Guest expectations are rising

02

Cancellations happen

03

Travel disruption is beyond your control

04

Insurance should be effortless

When protection falls short, guests lose confidence and teams absorb the impact.

How Koala Helps accommodation providers

Koala is designed to fit naturally into the guest journey.

Reassure guests at booking

with clear, understandable protection

Reduce friction

around cancellations and early departures

Offer flexibility

without operational burden

Improve guest confidence

and satisfaction

Recommended Koala products for hotels & seasonal rentals

Cancel For Any Reason

Simple cancellation protection guests understand.

  • Protects last-minute cancellations
  • No proof required
  • Clear outcomes with no disputes
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OVO Network

A partner like you

OVO Network needed a travel protection solution that could support guest confidence while keeping operations simple.

OVO Network
OVO Network

By partnering with Koala, OVO Network was able to:

  • Offer Cancel For Any Reason protection to all bookings

  • Increase guest confidence to book earlier and commit sooner

  • Deliver a seamless claim experience

The Results

Zero operational overhead

Increased early bookings

Real-time performance optimisation

OVO Network

Koala enabled OVO Network to strengthen guest confidence and increase early bookings without adding operational complexity.

Ready to give travellers greater peace of mind?

Offer travel protection that matches the experience you strive to deliver.

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