+ 1M satisfied users!
Interruption for any reason
Empower travellers to interrupt their trip for any reason-driving loyalty, revenue, and satisfaction.
No paperwork
Instant refund
Ultimate experience
Trusted by leading travel brands
Interruption protection.
Reimagined
Turn early trip interruptions into a controlled, customer-first experience.
Travellers never have to justify why they return home early. No documents. No explanations. No exclusions.
You eliminate disputes. Your customers regain control.
An interruption for truly any reason
Serious or silly, you're still covered
Miss your bed
Family emergency
Personal illness
Injury
Work crisis
Child needs care
Pet emergency
Important appointment
Natural disaster
Safety concerns
Surprise party
Hotel disappointment
Miss your bed
Family emergency
Personal illness
Injury
Work crisis
Child needs care
Pet emergency
Important appointment
Natural disaster
Safety concerns
Surprise party
Hotel disappointment
Miss your bed
Family emergency
Personal illness
Injury
Work crisis
Child needs care
Pet emergency
Important appointment
Natural disaster
Safety concerns
Surprise party
Hotel disappointment
Miss your bed
Family emergency
Personal illness
Injury
Work crisis
Child needs care
Pet emergency
Important appointment
Natural disaster
Safety concerns
Surprise party
Hotel disappointment
Miss your bed
Family emergency
Personal illness
Injury
Work crisis
Child needs care
Pet emergency
Important appointment
Natural disaster
Safety concerns
Surprise party
Hotel disappointment
Miss your bed
Family emergency
Personal illness
Injury
Work crisis
Child needs care
Pet emergency
Important appointment
Natural disaster
Safety concerns
Surprise party
Hotel disappointment
Accommodation issue
Financial concern
In-laws visiting
Home emergency
Medical appointment
Companion sick
Homesick already
Bad weather
Bad hair day
Travel fatigue
Horoscope warning
Accommodation issue
Financial concern
In-laws visiting
Home emergency
Medical appointment
Companion sick
Homesick already
Bad weather
Bad hair day
Travel fatigue
Horoscope warning
Accommodation issue
Financial concern
In-laws visiting
Home emergency
Medical appointment
Companion sick
Homesick already
Bad weather
Bad hair day
Travel fatigue
Horoscope warning
Accommodation issue
Financial concern
In-laws visiting
Home emergency
Medical appointment
Companion sick
Homesick already
Bad weather
Bad hair day
Travel fatigue
Horoscope warning
Accommodation issue
Financial concern
In-laws visiting
Home emergency
Medical appointment
Companion sick
Homesick already
Bad weather
Bad hair day
Travel fatigue
Horoscope warning
Accommodation issue
Financial concern
In-laws visiting
Home emergency
Medical appointment
Companion sick
Homesick already
Bad weather
Bad hair day
Travel fatigue
Horoscope warning
Interruption protection.
Reimagined
Submit, approve, and end your trip prematurely. No paperwork, No delays.
Step one
Traveller requests to interrupt their trip
Your customer requests to end their trip early-online, by email, or by phone. No paperwork. No proof required. Just total flexibility.
Step two
Koala is notified
Claims are created instantly via API, email, or automated reports. Advanced fraud detection runs automatically, so you can relax while everything is handled.
Step three
Refund Delivered
Refunds hit your customer's account within 48 hours - directly from Koala, or from you if using white-label. Fast, seamless, and stress-free.
All our benefits, built in
Leave comes with Koala's full optimisation stack, designed to maximise conversion and revenue.
SmartPricing
Koala optimises prices, claim settings, and refunds for every quote. +77% revenue uplift, zero effort for you.
Tailored solutions for every travel type
From OTAs to Travel Management Company, we provide coverage solutions for every type of travel, fully customisable and scalable.
