+ 1.5M satisfied users!
Travel protection built for Airlines & Carriers
Koala turns disruption into a better experience while unlocking incremental ancillary revenue.
Trusted by leading travel brands
Your reality as an Airline or Carrier
Running transportation at scale means managing the unexpected every day. You operate in an environment where:
Travel protection must absorb friction, reduce downstream impact and integrate cleanly into existing operations.
How Koala Helps Airlines & carriers
Koala is designed to support operational teams, not burden them.
We help you :
Handle disruptions proactively
before complaints escalate
Reduce customer support pressure
during delays and cancellations
Offer meaningful protection
beyond regulatory obligations
Diversify your ancillary portfolio
with products travellers understand
Recommended Koala products for Airlines & Carriers
Cancel For Any Reason
Cancellation protection travellers trust and choose.
- Boosts conversion and attachment
- No proof required
- Resell unused tickets
Built for Airlines like Volotea
Volotea needed a travel protection partner that could strengthen its offering without impacting sales performance or increasing operational complexity.
By partnering with Koala, Volotea was able to:
-
Launch at full scale within 3 months
-
Deliver a fully native booking experience
-
Eliminate operational overhead
-
Enhance passenger protection without impacting performance
Within 6 months after launch:
+52% conversion rate
+80% partner commission
1 new product launched
Koala enabled Volotea to strengthen its travel protection offering and grow ancillary revenue without adding operational complexity.
Tailored solutions for every travel type
From OTAs to Travel Management Company, we provide coverage solutions for every type of travel, fully customisable and scalable.
Ready to grow without friction?
See how leading airlines scale revenue with Koala.
Start the conversation
