SmartBlock by Koala
Integrate once. We optimise the rest.
SmartBlock powers your entire travel protection frontend - products, pricing, content and UX - continuously optimised by Koala.
Built into your journey.
Managed by Koala.
One widget.
Complete control.
SmartBlock is an embedded widget that fits seamlessly into your checkout, confirmation page or traveller's manage my booking flow. Fully branded, it looks and feels like a native part of your experience.
Dynamic protection products
Intelligent pricing
Messaging and content
Product eligibility
Layout and presentation
Experimentation
Continuous updates
One integration. Every Koala product.
Why SmartBlock is different
Native to your journey. Managed by Koala. Optimised continuously.
SmartBlock adapts to your brand, layouts and design system to deliver a seamless protection experience across your booking journey.
Your brand. Your experience. Powered by Koala.
One integration. Continuous optimisation.
Every traveller interaction reveals what drives engagement and conversion.
Real behaviour. Better decisions.
SmartBlock learns from real traveller behaviour to identify, test and deploy improvements across the protection experience.
Monitors traveller behaviour and performance
Identifies optimisation opportunities
Measures real-world impact
Safely deploys the highest-performing experiences
Why partners choose
SmartBlock
One integration
Access every Koala product through a single integration.
Continuous optimisation
Pricing, content and UX continuously improve based on real performance.
Faster innovation
Launch new products and iterations without additional frontend development.
Independent deployments
Koala deploys and tests improvements independently, without relying on your release cycles.
Merchant of Record ready
Let Koala handle payments and bank transactions where needed.
Turn travel protection into a growth engine
Increase ancillary revenue with a protection experience that gets smarter with every booking.
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