We process your Data in accordance with the provisions set out in the GDPR and the relevant applicable data protection laws and regulations. The legal basis for processing your Data are: To comply with contractual obligations (Art. 6 (1) (b) of the GDPR). We will process your information so that we can provide our [...]

When you use our Website or buy our products and services, Koala will collect the following Data that you provide us: First Name and Last Name Date of birth Email address Phone number Address Residency country Bank information related to payment (IBAN and BIC)

Koala is responsible for the collection and processing of personal data under the conditions provided herein. Our legal status are the following: Golao SAS, using Koala as its trademark, is a simplified joint-stock company incorporated under the laws of France, with capital of 179 697 euros, having its registered office at 9 allée des [...]

We have set ourselves two key principles regarding your Data: Koala will never sell your Data, no matter what. We will only use your Data to provide you with the best travel insurances and services, everything else has no interest for us. Koala will collect and process only the Data that is strictly necessary [...]

In case of any disputes arising from or related to the Website or these Terms, the courts of Paris, France, shall have complete jurisdiction over all disputes arising between you and us, unless otherwise provided by the mandatory applicable laws. The Website and these Terms shall be governed by the laws of France. It [...]

For any information, complaint or question relating to these Terms, you can contact our Customer Service by post (51 rue Lepic, 75018 Paris - France) or by e-mail (contact@hikoala.co). In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, we adhere to the service of the CMAP mediator whose [...]