About Koala

Today, people are looking for simple, transparent and instant
solutions. Koala exists to meet those needs.

Koala Team
Koala Team
Holidays saved
0 min
Time spent on a claim
Eligible travellers paid

Koala in summary

The founders Ugo, Léo and Antony

Since our inception in 2018, Koala has been on a mission to offer peace of mind for the travellers from the moment of their booking, until the moment they return home.

With a deep understanding of the travel industry, Koala has created a host of products tailored to a partners’ business. Each product is curated to peel away the complexity surrounding insurance products. No more proofs, exclusions to worry about.

But that’s not all – we have deep expertise in ensuring that these products are priced to ensure the best balance between revenue generation and risk management. Steadily, we’ve been making our mark as the go-to source for scaling non-seat ancillary travel solutions.

Our milestones

Interviews with travellers,
airlines and travel agencies begin

Member of the Techstars
Accelerator Program

Creation of Koala

First Insurance Product Built
(Koala Flight Disruption)

€2.2M Seed Round fundraising

Koala Flex launched,
in response to market needs during COVID

Launch of Koala Missed Connection

Koala becomes multi-vertical,
supporting flights, trains, buses, stays, etc

€2M Fund raising

Launch of Koala Change for any reason

We are backed by strong investors

Koala raised €2.2M seed round in July 2020 led by:

Techstars seed accelerator
Playfair Capital
Insurtech Gateway

Our amazing advisors

Peter Davies
Peter Davies
Air Malta, Brussels Airlines, Caribbean Airlines, DHL
Augusto Viansson Ponte
Augusto Viansson Ponte
South African Airways,
Air Malta
François Hoehlinger
François Hoehlinger
Ex Head of Flixbus france
Nikolaus Kirner
Nikolaus Kirner
Board Member Condor,
Ex GCPO Thomas Cook
Arthur Waller
Arthur Waller
Co-Founder Pennylane
Product Booking.com
The most innovative insurers trust us

The most innovative
insurers trust us

Koala is backed by well-known insurance players and reinsured by Swiss Re, the world’s leading reinsurance company. We work together to design fair and simple travel insurance matching 21st century expectations.

Swiss Re Group

Our recognition

Best Ancillary Product for Airlines
Ancillary Merchandising Conference 2019

IATA Startup Hotlist 2021

Fastest Growing Travel Insurance Brand – France
by Global Brands Magazine 2021

Nominated as Insurtech to watch
by Sifted magazine on recommendations by VCs 2021

Do you want to meet us?

Let’s work together to offer your customers the best experience.

Book a meeting