We are transparent in all our communication with you, it would only make sense if we do the same with your data protection rights. You are entitled to the following:

  • The right to access: You have the right to request Koala for copies of your Data. 
  • The right to rectification: You have the right to request that Koala correct any information you believe is inaccurate or to complete any information you believe is incomplete.
  • The right to erasure: You have the right to request that Koala erase your Data, under certain conditions.
  • The right to restrict processing: You have the right to request that Koala restrict the processing of your Data, under certain conditions.
  • The right to object to processing: You have the right to object to Koala’s processing of your Data, under certain conditions.
  • The right to data portability: You have the right to request that Koala transfer the Data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to decide what happens to your personal data after your death. You have the right to give instructions regarding the storage, deletion and disclosure of your Data after your death.

If you would like to exercise any of these rights, you can either :

  • Contact us by email: dpo@hikoala.co 
  • Write to us at: Koala – Data Protection Officer - 51 rue Lepic, 75018 Paris, France

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the competent data protection supervisory authority and more particularly the CNIL, the French data protection supervisory authority, by mail to the following address:

Commission Nationale de l’Informatique et des Libertés

A l’attention du délégué à la protection des données (DPO)

3 Place de Fontenoy

TSA 80715

75334 PARIS CEDEX 07

For more details, please visit the CNIL website : www.cnil.fr