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Check my claim

We’re happy to help you. Kindly click on the link here and enter the required details to check the details of your claim.

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Check refund status

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Check refund status

We’re sorry to hear that. Kindly write to info@ava.fr to get your certificate rectified.

If you wish to cancel / modify your booking, kindly contact the partner you booked your trip with.  Once they make the necessary changes, we will automatically be notified of the claim and we will reach out to you ourselves.